Terms and Conditions

Last updated: February 2026

I. General Information

This document establishes the Terms and Conditions of use for the website urofemina.com (hereinafter, the "Site"), owned by Dra. Erika Torres Valdez, medical specialist in Obstetrics and Gynecology with subspecialty in Gynecologic Urology, with professional license duly registered with Mexican educational and health authorities.

Access to and use of the Site implies full and unreserved acceptance of all terms and conditions established herein.

II. Nature of Content

Informational Purpose

The content of this Site is exclusively for informational and educational purposes regarding topics related to urogynecology and female pelvic health. The information provided does not constitute, under any circumstances, medical advice, diagnosis, or treatment.

Does Not Replace Medical Consultation

The information contained on this Site is not intended to and should not replace the physician-patient relationship or in-person medical consultation. Each patient has unique circumstances that require individualized evaluation.

For any symptoms, medical condition, or health concerns, you should consult directly with a qualified healthcare professional.

Emergency Situations

This Site is not designed to address medical emergencies. If you are experiencing a health emergency, you should immediately go to the nearest emergency room or call emergency services.

III. Medical Services

Physician-Patient Relationship

The physician-patient relationship is established only through in-person consultation. Submitting information through the Site's contact form does not establish such a relationship and is solely intended to facilitate appointment requests.

Informed Consent

Prior to any diagnostic or therapeutic procedure, you will be provided with complete information about the nature of the procedure, its benefits, risks, and alternatives. Your written informed consent will be required in accordance with applicable regulations.

Medical Record

The medical record will be compiled and managed in accordance with Mexican Official Standard NOM-004-SSA3-2012, ensuring the confidentiality of your medical information.

Fees and Payments

Fees for medical services will be communicated prior to the consultation. Payment for services is the patient's responsibility, unless there is a specific agreement with insurance companies. Accepted payment methods will be communicated when scheduling your appointment.

Cancellations and Rescheduling

We request notification of cancellations or rescheduling at least 24 hours in advance. This allows us to offer the appointment slot to other patients who need care.

IV. Website Use

Permitted Use

The user agrees to use the Site in accordance with the law, these Terms and Conditions, and with respect for third-party rights. The following is prohibited:

• Using the Site for unlawful or unauthorized purposes
• Attempting to access restricted areas of the Site
• Interfering with the operation of the Site
• Reproducing, distributing, or modifying content without authorization
• Using the Site to transmit harmful or malicious content

Intellectual Property

All content on the Site, including but not limited to texts, images, logos, designs, and source code, is the property of Dra. Erika Torres Valdez or is used with proper authorization, and is protected by applicable intellectual property laws.

Viewing and printing of content is permitted for personal and non-commercial use, provided that copyright notices are kept intact.

Third-Party Links

The Site may contain links to third-party websites. These links are provided solely for user convenience. We have no control over the content of such sites and assume no responsibility for them.

V. Contact Form

Information provided through the contact form will be used exclusively to respond to your request and, if applicable, to schedule an appointment. The processing of this data is carried out in accordance with our Privacy Notice.

Important: Do not include detailed or sensitive medical information in the contact form. This information should only be shared during the in-person consultation.

VI. Limitation of Liability

To the maximum extent permitted by applicable law:

• We do not guarantee that the Site will be free of errors, viruses, or interruptions.
• We will not be liable for direct, indirect, incidental, or consequential damages arising from the use or inability to use the Site.
• The information on the Site is provided "as is" without warranties of any kind, express or implied.
• We assume no responsibility for decisions made based on the general information on the Site without in-person medical consultation.

VII. Indemnification

The user agrees to indemnify and hold harmless Dra. Erika Torres Valdez, her collaborators, and associates from any claim, damage, loss, or expense (including legal fees) arising from breach of these Terms and Conditions or misuse of the Site.

VIII. Modifications

We reserve the right to modify these Terms and Conditions at any time. Modifications will take effect upon publication on the Site. Continued use of the Site after such modifications constitutes acceptance of the new terms.

IX. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Mexican States. For any dispute arising from the use of the Site or the provision of medical services, the parties submit to the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may correspond to them by reason of their present or future domicile.

X. General Provisions

If any provision of these Terms and Conditions is declared null or unenforceable, the remaining provisions shall remain in full force and effect.

Failure to exercise any right established in these Terms does not constitute a waiver thereof.

XI. Contact

For any questions or clarifications about these Terms and Conditions, you may contact us at:

• Address: World Trade Center Mexico City, Montecito 38, Floor 12, Col. Nápoles, Benito Juárez, C.P. 03810, Mexico City
• Phone: 55 6465 5364